Today, a patient embarked on an all out battle with my receptionist because she believed that she should not be required to pay her copay. She stated that it is ridiculous that she has to pay a copay every time she...
School had just let out for the summer and, while most kids were elated, my heart was filled with dread. It was not a simple dread, like doing math homework or eating spinach, but so deep down in the bones that...
Last week, while walking through the hospital corridors, I overheard 2 patients conversing. One of them said that doctors only care about their computers and not patients. I held my tongue lest I seem to be eavesdropping. But, nothing could be...